AIM Portfolio | Technostructure Solutions & Services

Integrated Technostructure & Facilities Management

A Complete Service is our Reason for Being

Advanced Infrastructure Management (AIM) provides a complete service to corporate tenants and building owners, managing the full technology infrastructure or technostructure within business environments.

Modern business technology continues to grow in complexity. Premises and workspaces must be carefully planned to optimise space and efficiency. Workstations require reliable voice and data access, while networks depend on extensive cabling, secure computer rooms, controlled temperature and humidity, and dependable power continuity.

Business premises also rely on lighting, lifts, access control, security systems and air-conditioning. Combined with the fast-changing demands of today’s working environment, facilities must support change without disrupting productivity. Managing these technical facilities typically requires multiple service providers, contracts and service agreements.

The cost is not only financial. It includes lost time, stress, downtime and reduced productivity. AIM’s holistic approach offers a single-supplier solution that improves accountability, simplifies administration and supports consistent operational performance.

Holistic Services, Service Excellence & Flexibility

Holistic Technostructure Management Facilities

Value-Added Services:

Design and consulting services for technology layouts and recommendations
Project management
Infrastructure archiving services
Information Bureau services for outsourced infrastructure information management
Premises sourcing and space planning
On-site AIM manager
24/7/365 Customer Service Centre
Outsourced Customer Service Centre solutions for facilities management organisations
Supply of computer hardware and active network equipment
Design and development of software applications
CCTV system implementation

Service Excellence

Excellent service, reliable solutions and consistent support define AIM’s approach. A thorough understanding of current IT environments and global technology standards sets AIM apart. By using internationally recognised products and structured service methodologies, AIM delivers dependable infrastructure outcomes.

Creating Intelligent & Flexible Infrastructures

AIM delivers flexible infrastructure solutions built around client requirements. Service levels, response times and contract terms are adaptable, with a strong focus on supporting evolving technostructure needs.

This approach allows infrastructure changes to be implemented without interrupting workflow. A forward-thinking methodology ensures systems remain scalable, structured and aligned with business growth.

Infrastructure Health, Monitoring & Management Information

Healthy Technostructure Supports Business Performance

Holistic technostructure management contributes directly to infrastructure longevity and return on investment. Preventative maintenance ensures system uptime and readiness of backup structures.

Key Benefits Include:

Reduced downtime through on-site support
24-hour Customer Service Centre assistance
Remote monitoring and control of facilities
Lower risk of infrastructure failure
Simplified planning and budgeting through Infrastructure Management Systems

Up-to-Date Management Information

AIM provides accurate, up-to-date management information across all infrastructure assets. This supports planning for moves, additions and changes (MACs) while reducing operational disruption and direct costs.

Management Information Typically Includes:

Facility diagrams and infrastructure layouts
User, department and workstation asset information

Monthly Status Reporting

Customised monthly reports highlight critical business areas, including:

Moves, additions and changes
Power failures and remedial maintenance
Fire protection testing
Emergency power system testing
Access control downtime and after-hours access

Pro-Active Maintenance Recommendations

Air-conditioning systems
Lighting systems
Network room capacity planning

Power, Protection & Environmental Control

Single-Supplier Infrastructure Management

AIM consolidates skills across multiple disciplines into one service relationship. This reduces the administrative burden of managing multiple suppliers while improving response times, coordination and accountability.

Sensitive Equipment & Power Management Specialists

Electrical instability is one of the biggest risks to mission-critical IT equipment. AIM specialises in power stabilisation solutions, providing consulting, implementation and maintenance services backed by extensive industry experience.

Power Solutions & Backup Systems

Uninterruptible Power Supplies (UPS)

Scalable solutions range from 220VA systems to large-scale backup installations up to 4800kVA, ensuring operational continuity and protection against downtime.

Petrol & Diesel Generator Sets

Locally assembled generator solutions from 4kVA to 10,000kVA, featuring fault protection, personnel safety systems and remote monitoring capabilities.

Lightning Protection Systems

AIM delivers multi-tier lightning protection solutions aligned with international standards, including earthing systems and data-line protection. AIM is recognised for its comprehensive approach to IT-focused lightning protection.

Available Solutions Include:

Structural protection
Primary and secondary protection
Data-line protection for LAN and WAN
Telecommunications protection

Power Conditioning Solutions

Power conditioning provides a cost-effective alternative to UPS systems. AIM supplies solutions for both single-phase and three-phase environments.

Solutions Include:

Constant Voltage Transformers (CVT)
Automatic Voltage Isolators (AVI)
Automatic Voltage Regulators (AVT)
Line conditioners

Real-Time Environmental Monitoring

AIM installs power and environmental monitoring systems that provide real-time reporting locally or remotely. Early warning systems help prevent downtime and infrastructure failure.

Monitoring Capabilities Include: